CloudWhats for Bitrix24

WhatsApp messaging inside your Bitrix24 CRM workflow

Connect a CloudWhats organization to Bitrix24, select an authorized WhatsApp number, and send messages from the CRM tools your team already uses.

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WhatsApp message delivered

CloudWhats · Status synchronized with Bitrix24

CRM automation

Send WhatsApp messages from Bitrix24 automation rules and business processes.

Approved templates

Use approved WhatsApp templates when the 24-hour customer service window is closed.

Delivery visibility

Synchronize message delivery status and customer replies with the Bitrix24 CRM timeline.

Requirements

A CloudWhats account with an active WhatsApp credential is required. Bitrix24 administrators install the Market application and complete the secure account-linking process. WhatsApp template and conversation-window rules continue to apply.